Order and Delivery

OUR PAYMENT OPTIONS

CREDIT CARD

You can shop safely on our site with any credit card you want. Your credit card information is sent to the bank infrastructure by being encrypted with 128 bit SSL security protocol without registering in our database in any way.

HAVELE/EFT

If you want, you can make your order payments by bank transfer or EFT. You can reach our bank information on the contact page. After you complete the transfer process, you can help us speed up the order stage by informing us about the transfer information on the Transfer Notification Form page.

PAY AT THE DOOR

If you prefer, you can pay the amount of your order in cash when you receive your cargo. In the case of payment at the door, an 8.00 TL payment at the door fee is charged. There is no lower amount limit.

DELIVERY INFORMATION

Your orders placed by credit card or money order/EFT are prepared and delivered to the cargo within 7 working days at the latest after the confirmation response is received. Your purchases made with payment at the door, on the other hand, are prepared and delivered to the cargo within 7 working days at the latest after receiving a confirmation answer by phone.

HOW DO I FOLLOW THE ORDER STATUS?

You can track every stage of your orders on the My Orders page or the One-Click Cargo Tracking page.

WHAT HAPPENS IF MY ORDER IS CANCELED?

Refunds for your credit card payments are made directly to your credit card. According to bank rules and transactions, it may take up to 40 days for the refund to be processed. If you have paid by money order/EFT, the required amount will be transferred back to your account by money order/EFT.

HOW TO SEND MY ORDER?

The products in your orders are carefully packed, stored and finally placed in our special boxes and shipped to your address with the invoice.